2002 Jeep Grand Cherokee Reviews - Page 9 of 12

2002 Jeep Grand Cherokee 4.7 HO from North America

Year of manufacture2002
First year of ownership2002
Most recent year of ownership2004
Engine and transmission 4.7 HO Automatic
Performance marks 9 / 10
Reliability marks 2 / 10
Comfort marks 5 / 10
Dealer Service marks 1 / 10
Running Costs (higher is cheaper) 4 / 10
Overall marks (average of all marks)
4.2 / 10
Distance when acquired0 miles
Most recent distance57000 miles
Previous carJeep Grand Cherokee

Summary:

Landcruiser here we come!

Faults:

Within 10,000 miles the front rotors warped badly. After looking on line at all the bad things said about the brakes I talked to the dealer. They said to bring it in to be looked at, but the rotors were probably OK. I did not even want to go there so I put on new Powerslot rotors with ceramic pads and that solved the problem plus made it stop a whole lot better!

Seat leather upholstery started coming apart after 6months and the seats moved like lawn chairs.

Pulled out of a parking lot to a highway at an off angle and pulled the right rear shock in two and folded it! So much for being trail rated.

200 miles out of warranty! The transmission destroyed itself! $3,000 later and no help from the dealer, it still makes noise.

One week after transmission is fixed, ac looses all pressure. We take it to dealer for tune up and tell them about the ac problem and that there is probably a leek in a line or the compressor. The service manager calls back and say there is no problem with the ac and that they tested the pressure and test drove it, no problems. Now I have worked on a lot of vehicles and have replaced an engine or two (and then some) so I arqued the point with the service manager. He had someone else call me back two hours later and say that there was indeed a leak, but would have to remove the dash to repair. He qouted us $1,300 and we asked him to fax over a written qoute. The written qoute was for $1,600! Now the engine runs rougher than it did when we took it in!

Over the last week, more noises coming from the engine compartment!! What next?

This car is two years old with 56,000 miles on it and is falling apart!

I have had two other Grand Cherokees and have had nothing but success. This one is making me switch brands!!

The last straw is that with only a two year old vehicle/56,000 miles, re-sale value is nothing! My 2000 Chevy pick up with 130,000 miles is worth more!!!

General Comments:

Engine has good Power though!

Nothing else is worth keeping!

Would you buy another car from this manufacturer? No

Review Date: 2nd December, 2004

8th Dec 2004, 05:23

Yes, the authors face will be a smile from ear to ear when they are told it retained 75 to 80% of the original value. My Jeep on the other hand, I was lucky to get 40% of the original value. Do not kid yourself, the Japanese brands have excellent re-sale, you are wrong to think otherwise.

2002 Jeep Grand Cherokee Overland 4.7L H.O. from North America

Year of manufacture2002
First year of ownership2004
Most recent year of ownership2004
Engine and transmission 4.7L H.O. Automatic
Performance marks 10 / 10
Reliability marks 3 / 10
Comfort marks 5 / 10
Dealer Service marks 0 / 10
Running Costs (higher is cheaper) 10 / 10
Overall marks (average of all marks)
5.6 / 10
Distance when acquired44000 kilometres
Most recent distance64000 kilometres
Previous carNissan Maxima

Summary:

Overpriced high performance with un-loyal reliability

Faults:

Clear coat Peeled at 50000KM off badges AND body.

Top of the line (but too-soft) leather/suede combination seats have collapsed and unraveled.

Mo-par V-line padded brakes squeal non-stop...I mean continuously while engaged or not.

Side to side horse carriage-like suspension.

Slushy, unreliable transmission.

General Comments:

Dangerously fast...4.7L H.O. delivers serious torque and acceleration. All good!!!

Good-looks.

Mountain goat off-road agility.

Would you buy another car from this manufacturer? No

Review Date: 13th August, 2004

13th Aug 2004, 16:24

If the brakes are still squealing while they are not applied, they are either stuck, or worn out. Many companies install little tiny metal pieces to barely rub against the rotors when the brakes are worn and are in need of replacement. This can be fix my jamming a flathead screwdriver in there and bending the metal back, so you can finish wearing out your brakes.

2002 Jeep Grand Cherokee Limited 4.7L V8 from North America

Year of manufacture2002
First year of ownership2003
Most recent year of ownership2004
Engine and transmission 4.7L V8 Automatic
Performance marks 9 / 10
Reliability marks 9 / 10
Comfort marks 9 / 10
Dealer Service marks 6 / 10
Running Costs (higher is cheaper) 5 / 10
Overall marks (average of all marks)
7.6 / 10
Distance when acquired49000 miles
Most recent distance72000 miles
Previous carChevrolet Monte Carlo

Faults:

Gas cap went out about 71000 miles.

Axle seal leaked around 65000 miles

General Comments:

I have have a 2002 Jeep Grand Cherokee Limited and I love it.

There has been some bumps in the road with it, but they are nothing big to me, because I have a understanding about cars, and I know that some are easy to fix, or some are nothing to worry about.

One of the problems I had was that the check engine light came on. The code read that there was a 0.02 of an inch leak in the system. All that it was, was a bad gas cap that cost $17.

I also had a leaky axle seal on the right front side. It ended up getting fixed after the 5th time at the dealer for replacing 2 axle seals, 1 axle shaft and around $2500 in labor and parts. But I have a warranty, so it all cost me about $350.

I have 72K miles on my Jeep, and it still runs great. After I bought it, I saw that it has been 4wheeled in the past. The brakes work great also, after I put ceramic pads on all 4 disc brakes, and it also keeps my front wheels clean.

The problems with my Jeep that I haven't found an answer to are my mirrors & steering. My mirrors angle down whenever I turn on my car, and my steering pulls to the right a little. I'm planning on taking it to get a steering alignment.

It may sound like the people with the problems don't know how to go about fixing them, and it is costing a lot of money. So they are taking them out on their Jeep. A lot of people think that they can just let a car go with no oil change or check engine light on, and not do anything about it, and still have a great running car with no problems. Some people do not get their car fixed because it is too much, and they have other things to buy, but what they don't understand is that they are going to end up paying more in maintenance fees to fix the problem later, or even have to buy another car.

Would you buy another car from this manufacturer? Yes

Review Date: 18th June, 2004

18th Apr 2005, 19:27

The reason your mirrors do that is because of the his/hers control settings. Read your manual.

12th Jul 2007, 21:43

I have reset my mirrors many times and my drivers side mirror always angles down. I have had my Jeep aligned twice in the past year and it still pulls to the right!

9th Jun 2008, 15:59

Yeah about the angling. My dad's BMW's mirrors angle down when he puts the car in reverse, so that he can better see the lines for backing up. It may just be an option you can set somehow. Although this is just speculation.

17th Sep 2009, 14:04

Hello jeep people. I have an 02 grand limited HO. My jeep is doing the same thing as far as pulling to the right and my passenger slopes down on start. I constantly adjust my memory seat and mirror controls. Question. Does anyone know if there is a tranny pan gasket or do the mechanics use silicon after a tranny fluid change?

Average review marks: 6.2 / 10, based on 45 reviews