2000 Mercury Cougar review from North America

I had an extensive list of problems with my Cougar. These included:

- starting issues. The car would not start several times. It even left me stranded in another city and had to be towed to the nearest dealership where it remained for one week. The transmission had to be removed two times in less than two weeks to access the starting components so that they could be replaced or fixed.

- a loud noise when backing up.

- rattling under the hood after the transmission was removed.

- leakage in a hose related to the air conditioning.

- the brakes were worked on several times and parts of them were replaced. They continued to squeal.

- there was a problem with the trunk latch.

- the driver's side window was replaced because it would not go up properly. The passenger side window also caused problems and had to be looked at.

These are the problems that I can remember. There were so many that I already forget some. I was in the shop at least once a month.

The car was very unreliable and not good value for the money. It was a complete disappointment to me as a first-time new car owner. Ford's lack of empathy towards the problems also discouraged me from purchasing another Ford product.

I took Ford to arbitration and won my case. Ford was forced to buy the car back because of the extensive list of problems. I am glad to be rid of it.