2000 Pontiac Grand Am SE2 V6 from North America

Summary:

A two year headache

Faults:

There was a vibration in the steering wheel at highway speeds.

Made "clunking" noise when turned steering wheel. I suspect the vibration in steering wheel was caused by something in the front end and that vibration eventually loosened up the steering linkage.

Knob for the defrosters and vents broke off.

General Comments:

I found the vibration when I drove the car home after purchasing it. I had to bring the car in to the dealer four separate times and they still couldn't figure it out. When I contacted the manufacturer their response was "try another dealer". Another dealer couldn't fix it either. That was a big surprise.

Took them to arbitration, won every argument. I just got my money back from GM last week. It only took two years!

I will never buy a GM product again.

I still am not sure if the dealers are retards or if the car was just built wrong. I've heard of lots of people having problems with the brakes in this car and it's siblings like the Oldsmobile Alero.

I suggest to anyone else that has a problem like this with their car to take them to arbitration. The Better Business Bureau has a program called Autoline that most manufacturers participate in and the arbitration is binding on the part of the manufacturer, but you have the option to reject the arbitrators decision. The only way they are going to provide better service if if they keep losing money by having to buy back their pieces of junk.

Would you buy another car from this manufacturer? No

Review Date: 3rd October, 2002

2000 Pontiac Grand Am GT from North America

Summary:

A costly mistake!

Faults:

Where to start... The glove compartment door fell off the second day I had it.

Brakes and rotors suck and had to be replaced twice.

The radio has been scrambled twice in two years and had to be replaced.

The air conditioning blower motor has shorted out.

The exhaust pipes rusted and the dealer did not want to do anything about it. They are not supposed to rust, but they still do.

The dealer has been less than friendly and did not care about my problems.

General Comments:

Shocks squeak badly.

Totally dissatisfied with this car.

Would you buy another car from this manufacturer? No

Review Date: 9th September, 2002

7th Dec 2003, 06:52

I would never buy another grand am and am thinking seriously thinking to never buy a gm car again!

The rotors and brake pads have been a constant headache since 4500 kilometres (2700 miles). To-date we have 67000 kms on this vehicle and brakes and rotors have been replaced 3 times between machining the rotars twice.

The radio was replaced and I could go on and on. ENOUGH IS ENOUGH! But now the warranty has run out I feel the gm dealer has let out a big sigh of relief!

2000 Pontiac Grand Am GT V6 from North America

Summary:

Won't buy another Pontiac

Faults:

Sunroof quit working.

Driver side window stopped working.

Radio volume knob broke.

Air conditioner won't run on low speeds.

Grinding, rubbing noise from front brakes.

General Comments:

Dealer fixed everything, but the brake problem. Dealer claims it is from the Goodrich tires. Bad grinding noise sounds like metal to metal contact when pads have worn down. Dealer tells me to buy new tires and the problem will be fixed with the brakes. relaced brake pads still have noise. Dealer doesn't want to hear about the brake noise problem. Now its beyond the warranty period. Glad I leased this car, they can have the problems back in a year.

Would you buy another car from this manufacturer? No

Review Date: 27th May, 2002

18th Jul 2002, 14:04

Hey Steven,

I have a GT also and have had a problem with the rubbing noise in what sounded to me like it was coming from the wheel well. The dealership wanted to replace the brakes the first time I took the car in (I said no), they rotated the tires the second time (which made the noise move to the rear of the car), and then they told me they could not recreate the noise, the third time. I have since found out there was a bulletin sent out by GM on our GT's regarding a rubbing or grinding noise. The noise is the tires are (what they call) dancing on the rims the GT has. No permanent fix. Temporary fixes, buy sealant and have a tire shop seal the tires while they are on the rims or buy a different brand of tires, not Goodyear or Goodrich! Good Luck! Phyl.