2002 Saturn VUE Reviews - Page 11 of 15

2002 Saturn VUE from North America

Year of manufacture2002
First year of ownership2002
Most recent year of ownership2004
Engine and transmission Automatic
Performance marks 7 / 10
Reliability marks 5 / 10
Comfort marks 5 / 10
Dealer Service marks 9 / 10
Running Costs (higher is cheaper) 6 / 10
Overall marks (average of all marks)
6.4 / 10
Distance when acquired32 miles
Most recent distance44000 miles
Previous carFord Bronco II

Summary:

Lemon Lemon Lemon

Faults:

It all started the week I picked up my new SUV. I heard a vibrating noise near the driver's side defrost vent. (Near the VIN Number. I took it in and the dealer could not find problem so they said there was none. It sounds like a metal cricket. Kinda annoying, but it's all in my head I guess.

Then the center console paint/plastic started to peel. Since I had not ordered the self-molting model, I decided to send it back to the dealer and they promptly replaced the panel.

Next, the A/C unit went out on one of the hottest days of the year (last year). Had an infant in the car and was making a 4 hour commute. Took it to the dealership and they replaced it with one from another Vue that was on the lot. (I feel bad for the person that got that truck).

Driver's side automatic window sticks in the open position if opened with the "one-touch opening" feature. So I have to stop it right before the door eats it. Not even worth taking it in because of all the other mechanical problems.

What is a steering boot? Started making a squeaking noise. Took it to the dealership, (my warranty had since expired at 36,000 miles with no reasonable options to extend it). Dealer found the problem and told me that it "just" needed to be lubricated.

Wheel bearing assembly broke and made the truck sound like a jet engine. Nice if you are operating a F-16, not so nice if you are trying to keep the neighbor's happy.

3 words.. Chocolate Milk Commercial... you know the one... where people do various things to mix up there bottles of chocolate mild. Well, sit in the truck, and try braking after going over 50 mph. Presto! Delicious drink, well shaken. Dealer said that the rotors are warped and now the truck is back in the shop so they can be fixed.

2 years and 44 thousand miles later, it leaves me with a sinking feeling. If this is what has been happening so far... what does the future hold. I'll tell you...CarMax. :)

General Comments:

This is a great vehicle if you don't mind all the mechanical problems.

Stereo and speakers could be better. I would rather not have to turn my radio all the way up to hear what the artists are singing about. I tweaked with the equilizer... and still the same results... crappy radio.

I'm am very grateful to my local dealer's service station. Without them, I never would have met that really hot service guy! Can't complain about the great service, they got me a loaner car at least. Don't know what I would have done without them.

Would you buy another car from this manufacturer? Don't Know

Review Date: 22nd April, 2004

27th Feb 2005, 08:09

I purchased a Saturn VUE 2002 11/04 it is now 2/05 between these dates I have had my VUE in the shop 4 times, and they got me a rental too, how nice of them. They made me feel like I was hearing things, but every time I drove it my son would say..."Mommy why is your car whining?" Ha so since then as of 2/05 I traded it in for a Chev. Cobalt, I hope I made the correct choice on that? I'm actually scared about that move. Hope all is well with you!

Bobbie Jo / from Tampa Fla.

11th Dec 2007, 13:09

I'm on my second Saturn, because of the great performance from my Saturn Sedan. It was a great car; regular maintenance kept it running smoothly. I didn't have to replace anything. Since I had such luck with the first Saturn I opted to try the VUE.

My 2002 VUE...

In 2005 it required a new transmission. (89K miles)

In early 2007 it required a new motor. (133K miles)

Now late 2007, I have been told I need yet another (150K) transmission, what do I do. No sense in getting another transmission when it's only good for 2 years.

2002 Saturn VUE V6 AWD from North America

Year of manufacture2002
First year of ownership2002
Most recent year of ownership2004
Engine and transmission Automatic
Performance marks 4 / 10
Reliability marks 2 / 10
Comfort marks 5 / 10
Dealer Service marks 1 / 10
Running Costs (higher is cheaper) 7 / 10
Overall marks (average of all marks)
3.8 / 10
Distance when acquired300 miles
Most recent distance11000 miles
Previous carSaturn SL

Summary:

Go Dodge

Faults:

Ignition replaced after about two months owned. When they towed the car with their roadside assistance they bent the left toe and we had to pay to replace and had to buy new tires because they said it was our fault.

The thermostat went out and they replaced that. We had to take off work to go around their schedule. They kept the car overnight.

After we left the store the low coolant light came on because they left the coolant empty and then we were told the wrong color of coolant to put in.

Then my husband had an accident and they couldn't fix it so we had to take it to Brickners and it's not covered under warranty because it's not their parts. We were told when we bought the car any accident no matter whose fault they would cover anything that was a big lie.

Now the service light is on, but they can't get us in for three days, but it will be at Brickners to fix another problem and we aren't going to pay for their problem again.

General Comments:

No loaners available.

Service department are jerks.

Dealers lie to make a sale.

No one works around your schedule.

Don't get what you pay for.

Would you buy another car from this manufacturer? No

Review Date: 31st January, 2004

Average review marks: 5.4 / 10, based on 46 reviews