1999 Honda Odyssey LX from North America
The car is okay, but Honda customer service has greatly declined
Where do I start?
Minor problems include the car "clunking" whenever we put it in reverse (a problem from day one).
The passenger sliding door sticks so badly you need a very strong adult to open it.
Our major problem was the tie rod snapped at 35,000 miles and has had to be replaced twice (we've never had an accident in this car that would cause such a problem).
The locks started automatically re-locking, which resulted in passengers getting locked inside the car.
The rear window "slips" when opened, scraping the finish on the outside.
When the tie rod snapped, we were treated badly by Honda. They implied it was OUR fault and our driving that must have caused the problem. I explained this was a family car and not an off-road vehicle. Honda Corporate was equally unimpressed and unsympathetic at this potentially dangerous problem.
NONE of these problems happened to be covered under warranty. This was my third Honda. I was going to be a Honda lifer. This vehicle and the way I was treated changed my mind. I will never buy another Honda.
Would you buy another car from this manufacturer? No
Review Date: 10th April, 2005
14th Aug 2005, 07:22
Our 2002 Honda Odyssey tie rod snapped (also family car, only about 15,000 miles on it) driving 45 mph on Saturday morning. A police car was behind and told us he thought it was the tie rod, but didn't write it up as such officially. The Honda dealer insisted a bad tire led to the problem and nothing was covered on warranty. (The tires had already been replaced at 10,000 which Honda didn't think was a problem, but I thought was too early). Since then I don't feel comfortable driving on the highway and seethe about Honda on a regular basis.
17th Aug 2005, 15:15
You mentioned "passenger sliding door". The 1998 Odyssey does not have a sliding door, it has 4 swing doors.
Are you talking about the 1999 model?