2003 Jeep Grand Cherokee Laredo from North America
Car may be unsafe braking
Vibration of the steering wheel and pedal pulsation. Problem with the brake rotors. I had the same problem on a 2001 jeep. Who do I contact at Chrysler/jeep that will help me with this problem? Should not have this problem at 25,500 miles. Will Chrysler pay for the repairs?
Please email me with help at email@example.com.
Would you buy another car from this manufacturer? Don't Know
Review Date: 31st August, 2004
12th Nov 2004, 13:09
I had problems with the brakes when it was brand new. They were very sensitive and squealed. I took it back to the dealer and they refused to fix them. I took it to a tire shop they turned the front rotors and problem stopped.
27th Dec 2004, 15:37
My 2004 developed a brake "Squeak" at about 700 miles. The dealer initially told me they couldn't fix brake defects. I reminded them they were a 5 Star dealer and I was still getting surveys.
Come to find out the squeak was a brake caliper, but was caused by an axel that was apparently bent during manufacture.
This fix corrected my problem and not more issues with my Jeep or the dealer.
When you pay the kind of money that a GC cost, the dealer and Diamler needs to be reminded who the customer is.
Lee Iacocca used to say "Satisfy the Customer". I believe this should still be the motto.