2004 Jeep Grand Cherokee Overland 4.7 HO from North America


High priced, poorly built, unreliable


Several loud rattles have developed within the interior.

Brake rotors are warped with only 10,000 miles on it.

When you let off of the accelerator pedal, the transmission clunks loudly. I have not yet taken in for service for this issue.

Seats are prematurely cracking, even though I apply leather conditioner weekly to them.

General Comments:

I had a 2000 Grand Cherokee Limited that I bought brand new in 2000. The problems that I experienced are as follows:

Brake rotors warped twice in 20,000 miles.

Brake pads had to be replaced when they turned the rotors.

Gas tank started to leak, a new tank had to be installed.

Rear transfer case leaked three different times. Dealer could not explain the cause.

Drivers side seat heater malfunctioned.

Drivers side power lock malfunctioned.

Would you buy another car from this manufacturer? No

Review Date: 17th August, 2004

17th Sep 2004, 07:45

Our 3rd Jeep was a 2004 Gr. Cherokee Overland purchased new July 2003. By July 2004, with pitted wheels that the district mgr would not address, and an air conditioner that NEVER WORKED, we reluctantly traded. On a very hot day I even drove for an hour, took the car back to the dealer and challenged anyone in there to drive the car and tell me it was OK. They acknowledged a problem, but after 2 days, we got the car back WITHOUT the A/C working. When you spend $41,000 on a vehicle, you expect the basics to work. It is also embarrassing. Either we had a true lemon or the dealer just could not work on A/c. It is not worth the trouble to keep going back. We miss our Jeep, but the A/C in our Escape works great!!!

2004 Jeep Grand Cherokee Special Edition 4.0L I-6 from North America


4x4 capability and luxury


Recall for Engine Control Unit Spring 2004.

Windshield trim started to separate Spring 2004, fixed under warranty.

Squeaking/Rubbing noise while going over bumps late winter-Spring 2004, fixed under warranty.

General Comments:

Perfect size for 1 driver.

Comfortable cabin.

Easy to use controls.

Maintenance interval reminder along with vehicle information center integrated into overhead compass/temperature display.

4.0L I-6 could use more power, better design (similar to Chevy Trailblazer/GMC Envoy's 4.2L I-6)

Great Infinity Gold stereo, although it breaks up a bit while under power lines.

Handles wet and snowy weather with ease.

Brakes need to be much stronger, too weak of a braking system.

Would you buy another car from this manufacturer? Don't Know

Review Date: 31st July, 2004

30th Oct 2004, 14:18

We purchased a 2004 Grand Cherokee in August, 2003. In April, 2004 we had to have new brake rotors installed at approximately 7,000 miles. In October, 2004 at 10,000 miles new rotors were again installed because of pulsating when applying brakes. Will this have to be done every 3,000 miles with every oil change? And costing over $300 each time?! We may install heavy duty brakes if this happens again.

2004 Jeep Grand Cherokee Loreado I6 from North America


A Great SUV, that does what it is designed to do


Fuel mileage is extremely bad at this time four to six miles per gallon. The dealer tells me this is just because it is so new and will get better. I believe them because this is my second Grand Cherokee, and my last one was getting 18-24 MPG.

General Comments:

This is my second Grand Cherokee my first being a 1998 model. The 2004 feels larger yet it handles easier and rides smoother. Road noise seems to be less and the larger tires appears to give a better ride.

Would you buy another car from this manufacturer? Yes

Review Date: 6th March, 2004

25th Mar 2004, 22:02

The dealer was not being truthful about your "four to six miles per gallon being due to the car's newness." A car gets its best mileage when it is new and there is no performance-reducing wear on it yet.

25th Mar 2004, 22:24

That comment is just plain wrong! Best performance and fuel efficiency will occur a few thousand miles after the engine is first driven. Cam bearings and connecting rod bearings will wear slightly and loosen slightly, (break in). In general the whole engine will break in. At least that's the way it works in the custom small block chevy motors I build. I've also read that many cars have break in periods set into the computer so that the motor will run slightly different for the first few thousand miles.