2000 Citroen Saxo VTS from UK and Ireland


Seriously in need of overall attention


Complained when I first picked up the car from the dealer - "large crease" on the back driver's quarter panel, was told it was a feature! Got much worse about a month later, the car had to be fixed and re-sprayed.

Paint flaking from my back bumper.

Cylinder head gasket was blown after 7,000 miles.

New brake discs and pads had to be fitted, the pedal was vibrating.

New front headlamp, steaming up.

Constantly cutting out when idle, especially at traffic lights.

Was promised a 3 year warranty for my trouble, but have now been told I will not receive this because I am still unhappy that my car is still cutting out, as they cannot find the fault.

And now last week (21/10/2001) my car lost its power steering, lights and heaters, nearly wrote it off over a roundabout and was told it had a faulty ignition switch, and had to pay £70.50 for the car to be uplifted to the garage.

I think this is now a case for my lawyer.

Can anyone please tell me if they know why the car keeps cutting out, so I can get it fixed by someone who knows what the are doing?


General Comments:

Dealers need to take a crash course in customer care and satisfaction. They treat you like a dummy.

Would you buy another car from this manufacturer? No

Review Date: 29th October, 2001

29th Oct 2001, 13:00

I have just complained to Citroen Belgium (I live in Belgium) with a copy sent to Head Office in France, about repeated lack of proper servicing, and lack of client-friendliness (I was furious when my car failed to start DURING its annual vehicle test due to - as I found out later - improper servicing by the main dealer).

The reply from the Belgian importer was very unsatisfactory. He more or less blames me, the client, and then writes a lot of rubbish about how Citroen is still better than others. But what else could I expect? This attitude starts at the top and penetrates the whole organisation).

Pity that such pleasant cars are sold and serviced by people who do not care at all.

It is time Citroen management in Paris started to realise what is wrong, and rectify firmly.

2000 Citroen Saxo VTS 1.6 from UK and Ireland


A bargain if you want a fun car at low cost with great performance


Near-side inner wheel arch cover fell off.

General Comments:

A great small fun car! Very quick compared to others in its field.

Comfort is lacking and the driver position is a bit strange if you are over 5 feet 9 inches tall.

Great for the city for darting between traffic and good for parking. Not bad boot space also, and have managed to get 4 sets of golf clubs in the back.

Wish I had gone for the air con option.

Interior finish could be more sporty as it looks like a bottom of the range interior and not a sports hatch interior.

Very good at speed and handles really well.

Not that good on petrol if it's been thrashed a bit.

Brakes on my one seem to be a bit dodgy, but they are still stopping me OK!

Would you buy another car from this manufacturer? No

Review Date: 15th October, 2001

2000 Citroen Saxo VTS 1.6 DOHC 16v from UK and Ireland


Complete rubbish, avoid at all costs


Car wouldn't start the day I picked it up from tje dealer. Apparently a short circuit was draining the battery. Got car started, drove it tje next morning same story/back to Citroen for 2 days. No courtesy car.

In and out of Citroen, 14 times. Car kept stalling when cold, car wouldn't restart when hot.

CD player broke.

Wheel arch liner fell off.

Electric mirror broke.

Rattled, squeaked, shook.

Tyres worn unevenly.

Misfired, flat spots throughout the rev range. Engine smoked on gear changes.

Timing belt snapped at 13,000, engine rebuild required, off road for 4 weeks.

Then the passenger airbag went off for NO reason, lucky no-one was in the passenger seat.

General Comments:

Complete disaster, bordering on dangerous shed. Citroen dealers are hopeless. Wished I'd never got rid of my last car.

Performance vastly overstated by Citroen, car would be out performed and out-handled by an XR2, Golf GTi, even a 216 Rover.

Would you buy another car from this manufacturer? No

Review Date: 3rd October, 2001

28th Dec 2005, 19:15

Sounds like pure horror, imagine a passenger was there when the airbag went off :-O.